Taking phone calls for reservations is a major time investment for your dispatchers. Cut down on phone traffic by enrolling your riders in the TripMaster TripPortal, an online rider app that allows them to easily manage ride requests from their computer or smartphone. You can also enroll Rider Delegates, people from assisted living facilities, hospitals, group homes, or similar organizations, who can make ride requests on behalf of riders. The end result? Happier dispatchers and better customer service.